Home > Support

Get Instant Support

Note: We will get back to you within the next 2 hours with an answer although typically much sooner. Please do not send multiple emails about the same issue/query or it will reset your priority timer. Queries are always answered on a first-come-first-serve basis and we will respond to you as soon as possible so please be patient.


Our Premium Theme Users will get dedicated priority support.

    It's a simple process, just select any theme that you like and click on the "purchase" button. After filling in your billing information you will be redirected to the payment processor of your choosing. Once the transaction is complete, you will receive download link for the theme that you've just purchased.

    Requests for a refund are accepted at within the period of 2 weeks after the order is placed. You should accompany this request with detailed and grounded reasons why you apply for a refund. Please make sure your request does not contradict the terms and conditions specified in the policy. A refund is issued to you upon receipt of a Waiver of Copyright signed by you.

    The major advantage is price: You get a high-quality design for just $20-$70. You don’t have to hire a web designer or web design studio. The second advantage is the time frame: It usually takes 5-15 days for a good designer to produce a web page of such quality.

    You may:
    Build a website using the template in any way you like.

    You may not:

    • Resell or redistribute templates (like we do).
    • Claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of content providing companies and individuals.
    • Make more than one project using the same template (you have to purchase the same template once more in order to make another project with the same design).

    Please use Skrill payment option. They accept payments by check.
    You can place an order on the site under the name of the company and choose Skrill merchant system for making payment from the company's account. To initiate bank transfer, please create an account here -, add the number of your bank account and verify it. After that, you can place an order on our website and choose Skrill on checkout page. When the payment is made, the product will be sent to your e-mail along with the invoice under the name of your company.

    Yes. It is perfect for designers who want to offer their customers a high-quality design and also save time and money. Keep in mind that when you purchase the template with ordinary or exclusive license you’re entitled to create only one project (one domain name).

    The template has been sold out for exclusive price or discontinued. As technology inevitably develops, ThemeCasa may discontinue the production of certain products. It can be no longer available for sale because of being outdated.

    We recommend to use additional software like Sublime Text2 or later, Notepad++

    No. According to our Terms and Conditions, we never sell the images separately from templates (as well as the templates separately from the images).